Refund & Returns

We really hope that you won't have to use it, however we are making sure that

we have your back in case you have an issue with your order. 

 

I never received my order 

We feel you, it can happens sometimes that package somehow got lost along the way. Please reach out to us by clicking here page and give us your tracking number, contact details, then chose between the below:

  • full refund
  • new product sent t you with no extra cost

 

My package arrived damaged or broken

Please click here to contact us and send us your proof of purchase, some photos of the damaged product as well as your contact details. Then chose between:

  • full refund
  • new product sent t you with no extra cost

 

I'm unhappy with the product I received

While we believe this should not happen, you have 30 days to get the product back to us in case you are not happy with it, and we'll give you full refund.

Click here for the contact form to send us your proof or purchase and contact details. We will reply to you as soon as possible with the detailed address & process.

 

How will I get my money back?

We will simply refund using the same payment method used to make the purchase.

We process refunds in 7 business days after receiving the product. The money transfer timeline varies depending on banks and payment providers.